Undated and untitled - found typed in Susan Isaacs's archive.
"Unlucky Nanny" writes: “I have been helped with lots of nursery problems by your advice to others, but have never seen this question asked: How can one best help a little child who often sees her parents quarrel, and even strike each other? Nine months ago I had a breakdown, and was advised not to go back to the post I was in, because the domestic upheavals were worrying me. I had charge of a little girl who I loved very dearly, and still do. Her parents were very unhappy together, and as she was two years old, she was beginning to get very worried and upset. She is living with her mother now, but when I last visited them was always asking for her Daddy. Now my present little charge has had the experience of her mother leaving her, but she is back again now, and they seem quite unhappy. How can I help the little girl if there is trouble again? She is two.”
This is surely the most difficult problem which a child’s nurse can have to face. She cannot alter the primary situation and cannot, in fact, do a great deal to help the child face the central emotional difficulties aroused by quarrels and division between the parents. But she can do something, and that something is quite real. If she herself is stable and loving and wise in handling the child, she can help the child to go on believing that there are stable and secure people in the world, even though the most important people in it are so frightening and unhelpful. it is not surprising that “Unlucky Nanny” herself had a breakdown, if she saw the parents of her little charge in actual physical violence, as well as quarrels. In the present case the situation does not seem so acute, and Nanny may have more opportunity of being real use to the little child. One very important service which a nurse can render to a child in such an unhappy situation is by avoiding a tendency to exploit it for her own satisfaction. it would be very natural and easy to slip into an attitude that implied, “See how bad your parents are, and see what a nice and loving person I am.” To some extent the child is bound to feel like this, since indeed it will have some objective truth, but it would be very bad for the child if the nurse was to exploit this for the sake of getting extra admiration and affection from the child. This can be so easily done in subtle ways without ever being put into words. But it would not help the child so much as a large and tolerant sympathy, that would avoid condemnation of the parents whilst yet being a stable and secure refuge for the child. I am sure this sounds as if I were asking the nurse in such a home to be a marvel of wisdom and self-control, and I appreciate how hard it must be. And yet it is true that this is a very important aspect of the problem; and if ‘Unlucky Nanny” wants to help her little charge, she should be alive to the risk of (only too naturally and unwisely slipping into the way of attaching the child too much to herself and turning her against the unhappy parents. Nevertheless, of course, she must give steady affection and real sympathy and understanding. She must show the child that she understands the latter’s fears and anxieties about the division between the parents. She can do this by a large, tolerant sympathy and a perfectly steady attitude of affection on her own part. She should avoid any mere indulgence of the child. Her handling should be firm and quiet whilst yet unshakeably loving.
